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Fees Paid For All Services

All invoices for service that are provided by P.A.C.E. Inc. are to be paid in a timely manner.  P.A.C.E. Inc. uses WAVE APP as our billing service and request that all services be paid through the WAVE APP. 

All Therapy and Counselling fees are to be paid prior to each appointment taking place (unless previously agreed upon in writing). Those using workplace benefits will be asked to pay upfront and will be provided a receipt which can be submitted to their insurance company for reimbursement. Under certain circumstances, P.A.C.E. Inc may be able to bill workplace benefits directly, but this needs to be agreed upon prior to your first therapy or counselling session. Those using First Nation Insured Health Benefits (NIHB), will have their sessions billed directly to NIHB by P.A.C.E Inc. 

All other services provided by P.A.C.E. Inc. need to be paid within 30 days of receiving your invoice.  Any payments made after 30 days will be subject to a late fee of 5% each week there after.

Fees for Therapy Services

P.A.C.E. Inc takes pride in being able to serve all individuals with their mental health needs.  For this reason, we offer to see a limited amount of PRO-BONO clients each year.  Ask our intake person if you could qualify for this service.

Session Fees:

  • A 50 minute session ranges in cost from $140 to $200.

  • A 25 minute session ranges in cost from $70 to $100.

  • Fees for your session are based on complexity or service required and the number of individuals taking part in the session. Example: Individual, Couple or Family.

Insurance Coverage for Therapy Sessions

Services may be covered in full or in part by a third party insurance provider through extended health benefit plans.  All of our therapists are approved through First Nation Non-Insured Health Benefits (NIHB).

Please check your coverage carefully by asking the following questions:

  • Do I have mental health insurance benefits?

  • What professional credentials are accepted in order to utilize my mental health insurance benefits?

  • What is my deductible and has it been met?

  • How many sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session?

  • Is approval required from my primary care physician?​

You will be responsible for the cost of your therapy session if your insurance provider only covers partial payment or no payment.

Cancellation (No Show) Policy

Our Therapists take time to prepare for each therapy session.  Should you not arrive for your session or cancel without reasonable notice you are taking time away from our other clients and from the therapist you are seeing.  For this reason, the following Cancellation (No Show) Policy is in place:

  • If you cancel your appointment with 48 hours notice, you will not be charged for the session.

  • If you cancel your appointment within 24 hours notice, you will be charged for 1/2 a session at the agreed upon rate.

  • If you cancel your appointment the same day of your appointment, this will be considered a "No Show".  Your first "No Show" you will be charged for 1/2 a session at the agreed upon rate, your second "No Show" you will be charged for a full session at the agreed upon rate, and your 3rd "No Show" you will be charged for a full session at the agreed upon rate and moved to a waiting list.

Most insurance companies will not cover missed appointments so this will be paid by the client directly.  For this reason, it is very important to keep in contact with your therapist if you need to change your appointment for any reason.

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